What We Collect and Why It Matters
We collect the information you provide when creating your account — full name, email address, phone number, and the wallet identifiers linked to your bKash, Nagad or Rocket account when you make a deposit or withdrawal. We also gather device data automatically: your IP address, browser
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type, operating system, and session timestamps. This helps us detect unusual login activity and protect your account balance. Transaction records are retained to meet payment processing requirements and to resolve any disputes you raise with our support team. We do not sell your personal data to
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third parties. Where we share data with payment processors — such as the networks that handle Nagad or Rocket transfers — we do so only to complete the transaction you initiated. Cookies placed on your device track your session state and preferences; you can manage these
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through your browser settings at any time. Any use of our platform implies acceptance of this policy, though your actual access and eligibility always depends on your local law and the regions where our service is available.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.